Mastering Outsourcing: Strategies to Scale, Boost Business Profit & Efficiency

Wayne Zell is joined by Kirsten Graham to explore the essentials of outsourcing for small businesses. They delve into the roles and origins of virtual assistance, addressing privacy concerns and challenges with bookkeeping and CRM. The discussion highlights software integration for business management and the strategic use of outsourcing to enhance company value. Kirsten shares insights on cultivating a dynamic global team and documenting processes for operational efficiency. They discuss how outsourcing can combat burnout and facilitate scaling, emphasizing quality control and task prioritization. The episode also covers team building and assessing outsourcing profitability.